top of page

Privacy Policy

Effective Date: 11.12.2024

​

Welcome to www.essinsulation.com. Your privacy is important to us, and we are committed to protecting and respecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our Website.

1. Data Controller

The data controller responsible for processing your personal data is:

E.S.S. BV (Energy Saving Services)
Email: info@esservices.be
Phone: +32 55 614 513
Address: Pontstraat, 4 - 9600 Ronse - Belgium

If you have any questions about this policy or your personal data, please contact us using the details above.

2. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and mailing address when you fill out forms or contact us.

  • Technical Data: IP address, browser type, operating system, and other information collected automatically when you visit our Website.

  • Usage Data: Information about your interactions with our Website, such as pages viewed, time spent on the site, and navigation patterns.

  • Marketing Preferences: Information about your communication preferences if you sign up for our newsletters or promotions.

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To respond to your inquiries and provide customer support.

  • To process and fulfill your requests for our products or services.

  • To send marketing communications (only if you have provided consent).

  • To improve our Website, products, and services through analytics and feedback.

  • To comply with legal obligations or exercise our legal rights.

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

  • Consent: When you have provided your explicit consent for specific purposes (e.g., signing up for newsletters).

  • Contractual Necessity: To perform a contract with you or take steps at your request before entering into a contract.

  • Legitimate Interests: To improve our services, operate our business, and ensure Website security.

  • Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Data

We may share your personal data with:

  • Service Providers: Third-party vendors who help us operate our Website and provide services (e.g., hosting, analytics, and email marketing).

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In case of a merger, sale, or transfer of our assets.

We ensure that third parties process your data securely and in accordance with GDPR.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we securely delete or anonymize your data.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your data.

  • Rectification: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your data ("Right to be Forgotten").

  • Restriction: Request limited processing of your data.

  • Data Portability: Request transfer of your data to another service provider.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: Withdraw your consent at any time if processing is based on consent.

To exercise any of these rights, please contact us at [Insert Contact Details]. We may need to verify your identity to process your request.

8. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that collect information about your usage patterns.

  • Types of Cookies: Essential, performance, functionality, and marketing cookies.

  • Managing Cookies: You can manage or disable cookies through your browser settings.

For more details, please refer to our [Cookie Policy] (if applicable).

9. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions by the European Commission.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy regularly.

12. Complaints

If you believe we have violated your rights under GDPR, you have the right to lodge a complaint with a supervisory authority in your country.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@esservices.be

Phone: +32 55 614 513

Address: Pontstraat, 4 - 9600 Ronse - Belgium

bottom of page